Whitelisting Email


Whitelisting Email Addresses

Most e-mail providers have filters that try to keep the e-mails you do not want to receive from getting into your inbox. Instead, they route them to a “spam” folder. The problem is that sometimes the e-mails you DO want to receive are sent there too. By doing something called “whitelisting” you are telling these providers to make sure you send all of the PTS Coaching e-mails to your inbox, not your spam folder

To ensure that you are receiving your PTS Coaching emails, please add info@PTScoaching.com to your email whitelist to ensure the best chance of receiving our content and updates.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. If you’re using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), we’ve also listed instructions on how to exempt your subscription from some of the more popular of those programs.


  1. In your inbox, locate an email from info@PTScoaching.com
  2. Drag this email to the “primary” tab of your inbox.
  3. You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail
When opening an email message, a “+” symbol should display next to “From”: and the sender’s name. Select this, and an “Add to contacts” pop-up should appear. Select “Save”:


Mac Mail
Select “Mail” and “Preferences” from the top menu.

In the “Preferences” window, click the “Rules” icon. Click the “Add Rule” button.

In the “Rules” window, type a name for your rule in the “Description” field.
Use the following settings: “If any of the following conditions are met: From Contains.”
Type the sender’s email address in the text field beside “Contains.”

Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule

Outlook 2003 & Later
Right-click on the message in your inbox.
Select “Junk E-mail” from the menu.
Click “Add Sender to Safe Senders List.”

That is about it! If you have any further questions about whitelisting, please contact us at info@PTScoaching.com.

Thank you to BoomSocial.net for the wonderful Whitelisting guidance.